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  • Table of Contents:

    When is the integration package paid, and when is it not?
    Insufficient balance – integrations are disabled.If there are not enough funds in the company's balance to use the integration package, all integrations are automatically disabled.No fee applies if one of the following plans is used:Expert (Trial)Student Online / Site.pro StudentSite.pro Lecturer In this case, the integration package is not charged regardless of its usage volume.Choosing an integration package To use integrations, it is necessary to enable the integration package in the company's settings. Who can pay for the company's integrations? The company itself or the owner of its database (the company from which the database is paid) can pay for the company's integrations. Third-party companies cannot pay for integrations. There can be only one payer company for all integrations in one company. After setting the payer, the operation of integrations in the company depends on the balance of the paying company. More information: How to connect the Integration package to multiple companies?When and how the fee is calculatedThe fee is calculated every night from 00:05, checking active integrations.If the owner has a plan specified in point 2, the service is not charged.How the package fee is calculated. The fee depends on the number of requests sent (API calls). More information: calculation of the number of requestsActive package but no enabled services. If the integration package is enabled, but the user has a plan specified in point 2 – no fee applies.Refusal of the integration package. If the user refuses (disables) the integration package but data is still sent on the same day, a daily fee according to the "Universal 1" package applies. Note. After topping up the balance, integrations are activated automatically. Note. If using “Expert (Trial)” or another plan specified in point 2 – selecting a package is not mandatory. If the integration plan is selected again — the 30-day free plan condition no longer applies. The plan will be charged immediately. Note. If the payer's company lacks funds, all linked integrations will be disabled. If the company incurs a negative balance, changing the paying company will transfer this debt to the new paying company. Note. Order of balance deduction: For the database(s);For the user plan;For the integration package.
    FAQ
    ›
    Accounting Software
    ›
    Settings
    ›
    Integrations
    Accounting Software

    When is the integration package paid, and when is it not?

    1. Insufficient balance – integrations are disabled.
    2. If there are not enough funds in the company's balance to use the integration package, all integrations are automatically disabled.
    3. No fee applies if one of the following plans is used:
      • Expert (Trial)
      • Student Online / Site.pro Student
      • Site.pro Lecturer

      In this case, the integration package is not charged regardless of its usage volume.

    4. Choosing an integration package

      To use integrations, it is necessary to enable the integration package in the company's settings.

      Window for selecting the free integration package in company settings

    5. Who can pay for the company's integrations?

      The company itself or the owner of its database (the company from which the database is paid) can pay for the company's integrations. Third-party companies cannot pay for integrations. There can be only one payer company for all integrations in one company.

      After setting the payer, the operation of integrations in the company depends on the balance of the paying company. More information: How to connect the Integration package to multiple companies?

      Payment of the integration package from another company's balance

    6. When and how the fee is calculated
      • The fee is calculated every night from 00:05, checking active integrations.
      • If the owner has a plan specified in point 2, the service is not charged.
    7. How the package fee is calculated.

      The fee depends on the number of requests sent (API calls). More information: calculation of the number of requests

    8. Active package but no enabled services.

      If the integration package is enabled, but the user has a plan specified in point 2 – no fee applies.

    9. Refusal of the integration package.

      If the user refuses (disables) the integration package but data is still sent on the same day, a daily fee according to the "Universal 1" package applies.

    Note. After topping up the balance, integrations are activated automatically.

    Note. If using “Expert (Trial)” or another plan specified in point 2 – selecting a package is not mandatory.
    If the integration plan is selected again — the 30-day free plan condition no longer applies. The plan will be charged immediately.

    Note. If the payer's company lacks funds, all linked integrations will be disabled. If the company incurs a negative balance, changing the paying company will transfer this debt to the new paying company.

    Note. Order of balance deduction:

    • For the database(s);
    • For the user plan;
    • For the integration package.
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