Account & Billing

Premium features don't work after plan upgrade
I received "Subscription canceled" notice, but I didn’t cancel my subscriptions.
What terms do we use in FAQ?
How to change your account email?
Why do I see "This plugin requires upgrade"?
Creating a ticket automatically
Does Site.pro have 3 party SSL certification?
How to recover access to your Site.pro account?
How to remove ads from my website?
Why is Starter plan so cheap?
How to contact Site.pro customer support?
How to report critical error?
How to upgrade plan?
How Site.pro counts menu items?
Can we use Site.pro for education?
How to submit official requests?
Which languages does Site.pro support team speak?
How to change your account password?
Site.pro support team provides 1st level support
One of the servers in your location isn't working
Does Site.pro have SOC 2 security certification?
Does website builder comply with GDPR rules?
Payment is pending
How to cancel automatic renewal when paid with PayPal?
What payment methods are accepted?
What is your Refund Policy, Billing, and Cancellations?
"Reference not found" error while paying via PayPal
Your payments are not accepted
Premium / Enterprise no longer exists?
How much does the website import cost to my customers?
How much does the mass import cost?
All available Site.pro services
How to manage Subscription?
Why am I charged by Site.pro automatically?
How to update your payment method?