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Change Log
Plugin installation → Hosting Panel

cPanel

Reference:

  • Installation / Update
  • Uninstallation
  • Troubleshooting

Installation / Update

  1. Open cPanel server console SSH and login as root (it is required for the user to be exactly "root", other users - even with root privileges - may not have all required permissions for plugin installation).
    How to connect to server console via SSH
  2. Execute installation command:
    [code will appear after you log in or sign up]
  3. Important Enable FTP passive mode (if it was not enabled earlier), following official cPanel documentation
  4. Important Whitelist Site.pro IPs (if they are not allowed by default) on cPanel server firewall
    You may have one of these firewalls: CSF, Imunify360, iptables, firewalld, UFW or other.
  5. Log in to WHM as admin or reseller.
  6. Navigate to "List Accounts" page:
    cPanel List Accounts
  7. Click on "cP" icon to log in as user:
    cPanel log in as user
  8. Click on "Website Builder" icon in "Software" section to open website builder (icon can differ):
    Site.pro website builder icon inside cPanel account
  9. Make sure that website builder opens successfully.

How to switch publication from FTP to SSH? available only for On-Premises

By default builder publishes websites on cPanel using FTP connection. To switch it to SSH connection, take the following steps:

  1. make sure that the customer is given "SSH Access & Terminal" through Feature Manager for his used package
  2. log in to server SSH console as root
  3. create file /var/cpanel/sitebuilder/upload_type.txt, add a single word "ssh" and save the file

* Builder will use SSH connection only for those customers who have SSH access enabled in their accounts.

Uninstallation

  1. Open cPanel server console SSH and login as root.
  2. Execute uninstallation command:
    [code will appear after you log in or sign up]

Troubleshooting

No FTP account found
Why Site.pro website builder plugin icon is not visible if I use cPanel's "paper_lantern" theme?
I am facing FTP login issues on cPanel
Error: Response Code (0)
How to fix cPanel FTP passive mode error?
Error: Response Code (404)
Deprecated cPanel API 1 functions
cPanel shows 404 page when clicking plugin button
How to remove the top website builder banner?
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